Here are some of the questions most frequently asked by our clients. Should you have any questions or need further information, please do not hesitate to contact us at any convenient for you time.

WHY DO PEOPLE GO UKRAINE TO OBTAIN DENTAL CARE?
- Cost - treatment in Ukraine often comes at a fraction of what it would cost in Western countries.
- Quality of service - the personalised attention medical tourists receive from overseas medical and nursing staff can be reason in itself to avoid the impersonal, numbers-driven medical system at home
- No waiting – we forward you to a private clinic were is no long waiting lists.
- Anonymity/privacy - many people traveling for dental care like the fact that they can recover discreetly; as far as friends, family and acquaintances are concerned, they have just been overseas for a holiday.
- Existing travel plans - if you're already planning a trip to Ukraine, you can arrange a low-cost, high-quality dental procedure while you're here.

IS IT WORTHWHILE COMING TO UKRAINE JUST FOR DENTAL TREATMENT?
Of course it is. First of all you save money and this is probably the biggest, but not the only advantage. We offer a full range of private concierge services for you: accommodation, transfers, personal assistance, leisure & entertainment management. So you will always feel our care and support.

DO THE STAFF SPEAK ENGLISH AT THE CLINIC?
Yes they di. Our doctors are prepared to serve foreign patients in English, French and Italian. An you are always accompanies by an English speaking assistant.

WHEN AND HOW DO I PAY?
You pay cash for all services and treatments at the time of treatment. There are many cash machines in the city center so feel free to take money without taxes & commission from your Credit Card at each stage. For your dental treatment you pay at each visit.

CAN I BOOK MY OWN ACCOMMODATION?
Yes. You are welcome to make your own and accommodation arrangements. However, we strongly recommend that you stay in one of our affiliate apartments. The simple reason is our concern for your safety. We have personally selected our apartments based upon their proximity to the hospitals, reputation for customer service, safety, amenities, and convenience. If you're not familiar with the destination, you may end up in an unsafe area or in a hotel that doesn't live up to the same standards.

DO I NEED ANY SPECIAL INSURANCE?
We recommend you seek the advice of an insurance agent regarding all travel risks.

HOW LONG DO I HAVE TO STAY IN UKRAINE?
It depends on the service. Most of the services can be done within a week. Some services require several visits. For example; implants require an additional visit about 4-6 months after the surgery. We always try to present the time scale for each individual client. Please use our contact form to enquire about the services you may require.

WHAT KINDS OF MATERIALS ARE USED IN UKRAINE?
Our dentists and laboratory use only imported materials from the UK, Germany, Switzerland and Western Europe.

DO I HAVE TO COME TO UKRAINE FOR A DENTAL EXAMINATION BEFORE THE TREATMENT BEGINS?
No, it is not necessary. We always recommenda our clients to send us panoramic x-rays of their teeth before their arrival so that our dentists can prepare an initial treatment plan including cost of the treatment and time scale.