Here are some of the questions most frequently asked by our clients. Should you have any questions or need further information, please do not hesitate to contact us at any convenient for you time.

IS IT WORTHWHILE COMING TO UKRAINE JUST FOR DENTAL TREATMENT?
Of course it is. First of all you save money and this is probably the biggest, but not the only advantage. We offer a full range of private concierge services for you: accommodation, transfers, personal assistance, leisure & entertainment management. So you will always feel our care and support.

DO THE STAFF SPEAK ENGLISH AT THE CLINIC?
Yes they do. Our doctors are prepared to serve foreign patients in English, French and Italian. And you are always accompanied by an English speaking guide.

WHEN AND HOW DO I PAY?
You pay cash for all services and treatments at the time of treatment. There are many cash machines in the city center so feel free to take money without taxes & commission from your Credit Card at each stage. As you are escorted by our concierge, he will check your all payments with you and help to change the currency if you require. For your dental treatment you pay at each visit.

DO I NEED ANY SPECIAL INSURANCE?
We recommend you seek the advice of an insurance agent regarding all travel risks.

HOW LONG DO I HAVE TO STAY IN UKRAINE?
It depends on the service. Most of the services can be done within a week. Some services require several visits. For example; implants require an additional visit about 4-6 months after the surgery. We always try to present the time scale for each individual client. Please use our contact form to enquire about the services you may require.

WHAT KINDS OF MATERIALS ARE USED IN UKRAINE?
Our dentists and laboratory use only imported materials from the UK, Germany, Switzerland and Western Europe.

DO I HAVE TO COME TO UKRAINE FOR A DENTAL EXAMINATION BEFORE THE TREATMENT BEGINS?
No, it is not necessary. We always recommend our clients to send us panoramic x-rays of their teeth before their arrival so that our dentists can prepare an initial treatment plan including cost of the treatment and time scale.

WHAT ARE THE PAYMENT METHODS?
All our prices are in Euro so it is simpler for you to compare with other countries. We also accept USD and UK pounds. If you are going to pay in UAH (Ukraine currency) we will accept by the present-time currency exchange rate you can find on our website.